Boost Your Star Professional Performance - A Physical, Mental & Emotional Makeover

19-20 Apr, 2017, PULLMAN KUALA LUMPUR BANGSAR

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Learn from the Best

CRITICAL + CREATIVE THINKING: 
Enhances Your Professional Edge Making Yourself Stand Out From The Crowd!

 

Andrew Cheah has been a trainer and management consultant since 1991, specializing in the areas of performance management, productivity improvement, behavioral change and leadership. Andrew has trained clients from such diverse industries as banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services and higher education. Being tri-lingual (English, Mandarin, and Malay Languages), Andrew has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award presented by the previous Malaysian Prime Minister, Tun Dr. Mahathir.

EMBRACING SOCIAL MEDIA TO EMPOWER ADMINISTRATIVE PROFESSIONALS

 

Vanda Chan helps businesses with better social media strategy and more effective social media marketing campaigns. She is proficient in social media crisis management.

PROJECTING A POWERFUL & CREDIBLE IMAGE
Presenting Your Best Side To The World

 

Murshidah Said

International speaker and adviser of personal and corporate transformation for individuals and corporations.

DINING ETIQUETTE AND TABLE MANNERS
Enjoying Your Meal Confidently

 

Christina Amandeep Gill’s professional strengths are Interpersonal Skills, Intrapersonal Skills, Problem Solving Skills, Communication Skills, Body Language, Image Building and Perception Management. Christina has over a decade of experience in the travel and hospitality industry, and is recognized for her sophistication and savoir faire.

STAYING ENTHUSED WITH OPTIMAL HEALTH
For Health Is Wealth

 

Iko Chin

 

  • Licensed TCM Doctor (Traditional Chinese Medicine) in Malaysia , Jiangxi University of Traditional Chinese Medicine
  • Licensed TCM Acupuncturist , Jiangxi University of Traditional Chinese Medicine
  • Advanced Diet & Nutrition Specialist qualified by CHCA (China Health Care Association)
  • Member of NSM (Nutrition Society Malaysia)
  • Contracted Trainer to one Malaysia Bursa Saham Listed company as Nutrition Supplement specialist


ENHANCING YOUR RESILIENCE & REDUCING YOUR STRESS AT WORK

 

Mr. K.Pathmanathan, holds an LL.B (Hons) London, CLP – Malaysia, has been actively involved in the field of education, management and training. He has more than 23 years of professional experience as a trainer and principal consultant in organizing and managing various organizations.

Venue Details

PULLMAN KUALA LUMPUR BANGSAR
No 1 Jalan Pantai Jaya Tower 3, 59200 Kuala Lumpur, - 59200
Phone : (603) 2298 1888
Fax : (603) 2298 1999

Click For Hotel Location

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my


FOCUSING ON
  • Building The Emotionally Intelligent Communicator - The Superhero Skill That Lets You Work Well With Everyone
  • Critical + Creative Thinking : Enhance Your Professional Edge - Making Yourself Stand Out From The Crowd!
  • Embracing Social Media To Empower Administrative Professionals
  • Projecting A Powerful & Credible Image – Presenting Your Best Side To The World
  • Discovering Yourself And Working Well With Different Personalities
  • Dining Etiquette And Table Manners - Enjoying Your Meal Confidently
  • Enhancing Your Resilience & Reducing Your Stress At Work
  • Staying Enthused With Optimal Health - For Health Is Wealth
MESSAGE TO ALL BOSSES…

The empowered office professionals are the best representatives for your organization. Whether you realize it or not, you and your organization depend on their competencies, skills and efficiency to support you and your work…to make the difference.

 

Be a progressive and appreciative boss…Treat them to this 2-Day Conference where they will be re-energized and challenged to strive for excellence in their personal life and their career.

 

Do your part and invest in your office professionals TODAY by giving them a rightful place on your executive team!


MESSAGE TO PROFESSIONAL ADMINISTRATIVE ASSISTANTS / SECRETARIES

Administrative professionals / Secretaries are usually busy every single day at work - you are the number one support for other people – for your bosses, co-workers and clients. You put in your time and energy making sure everybody is taken care of but are you doing everything within your control for your overall professional and personal growth? So for just a moment let’s put aside the distractions - the phone calls, e-mails and emergencies -and focus on you..

 

Introducing our “Boost Your Star Professional Performance” Conference. It is two days of fun and professional pampering for administrative assistants just like you Packed with informative and interesting sessions about the skills you need to succeed, and led by excellent speakers, this event will refresh and rejuvenate you in the physical, mental and emotional aspects...to thrive in your personal and professional lives. You will develop new abilities...discover emotional intelligence…improve your communication skills...enhance your image and dining etiquette…increase your thinking skills...and have a total makeover to advance your career.

 

To add on, you will be doing this in the most exciting, entertaining and enlightening way to make it a memorable experience for you! You are always doing everything for everybody else most of the time...take two days for yourself and get re-charged for the next professional lap! Treat yourself to a little fun and professional pampering. After all your hard work, you deserve it!

AFTER ATTENDING THIS COURSE, YOU WILL RETURN TO YOUR JOB…
  1. Incorporating emotional intelligence in communication.
  2. Being able to think critically to handle daily workplace challenges.
  3. Enjoying social media and being able to use social media for professional enhancement.
  4. Knowing how to project an image that enhances your career.
  5. Discovering your personality type and knowing how to get along with other types.
  6. Having the confidence to enjoy corporate dining with bosses and clients.
  7. Keeping stress at bay by taking charge of yourself and your work.
  8. Realizing the importance of being fit and healthy for professional workplace performance
WHO SHOULD ATTEND?
  • Administrative Assistants
  • Secretaries
  • Executive Assistants
  • Executive Secretaries
  • Personal Assistants
  • Support Specialists
  • Other Administrative Support Staff
DAY 1
9:00 BUILDING THE EMOTIONALLY INTELLIGENT COMMUNICATOR
The Superhero Skill That Lets You Work Well With Everyone
  • Are you an emotionally intelligent communicator?
  • Understanding the five pillars of emotional intelligence
  • Discovering blind spots to enhance communication
  • Managing moods and negative emotions when communicating
  • Using the appropriate communication style to reflect professionalism
10:45 CRITICAL + CREATIVE THINKING: Enhances Your Professional Edge
Making Yourself Stand Out From The Crowd!
  • Understanding critical and creative thinking
  • Learning techniques on becoming more critical, analytical & creative & applying these to help self and organization improve
  • Analysing the fact that how we think can become hindrances to problem solving
  • Examining the obstacles towards organization greatness
  • Picking up hints on the psychology behind people’s hesitation
1:00 Lunch

2:00

EMBRACING SOCIAL MEDIA TO EMPOWER ADMINISTRATIVE PROFESSIONALS

  • Is social media difficult and challenging?
  • Which important social media platforms are useful for Administrative Professionals and how they should use these platforms in their jobs.
  • Smart use of online tools/resources that will increase a Administrative Professionals productivity
  • How to stay connected and gain self- development
  • Adding value to the organization by being social media savvy
3:45 PROJECTING A POWERFUL & CREDIBLE IMAGE
Presenting Your Best Side To The World
  • What is image and why it is important at work?
  • What constitutes image?
  • Using YOUR colours for professional makeup
  • Your mindset and how it comes out through your image
  • Managing your emotions, body language and the use of words in your speech
  • Using your personality as a tool to project positive image
  • Overall positive visibility
5:30 End of Day 1
DAY 2
9:00 DISCOVERING YOURSELF AND WORKING WELL WITH DIFFERENT PERSONALITIES
  • Identifying your personality–using the DOPE and colour personality test
  • The importance of embracing and accepting differences in personalities
  • Dealing with different generations at the workplace
  • Getting rid of the “my way or the highway” attitude
  • Applying cognitive restructuring to change if you are a difficult person
10:45 DINING ETIQUETTE AND TABLE MANNERS
Enjoying Your Meal Confidently
  • Who sits where in formal dining?
  • Which cutlery to use – the spoon, fork, knife and plate?
  • Savouring each course with poise and grace
  • Do’s and don’ts while dining – for best impression management
  • Saying it right - top 12 mispronounced names of food
1:00 Lunch

2:00 ENHANCING YOUR RESILIENCE & REDUCING YOUR STRESS AT WORK
  • What is stress for a secretary?
  • Do you know if you are stressed – self- check questionnaire
  • Recognizing and identifying the emotional and behavioural symptoms
  • Managing upward to handle stress at the workplace
  • Organizing your work and taking charge of your life to control stress
3:45 STAYING ENTHUSED WITH OPTIMAL HEALTH
For Health Is Wealth
  • Introduction of optimal health
  • Principle of the human body
  • Nature is the best physician
  • Supplement your daily nutrition to achieve optimal health
4:30 “ENERGIZING” SESSION
 
5:00 FINAL LUCKY DRAW SESSION & CLOSING ADDRESS
 
5:30 END OF ADMINISTRATIVE PROFESSIONALS 2017 CHALLENGE