DR ANGELINE ANN SAMUEL
PHD in Behavioural Economics NUS
Bachelor of Software Engineering (Hons), University of Staffordshire
CEO & Founder Of A TECH Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)
Description
Dr Angeline is an experienced specialist in Professional Development and Digital Marketing. She has been spearheading a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions. She was involved with ensuring progressive growth of the business through management of its Advisory functions. Currently she is the CEO of a digital marketing firm in Malaysia.
Her everyday role entails: strategic planning, managing and leading teams in diverse roles, sales/ marketing/ advisory/ operations management, digital marketing, market expansion strategies, business development initiatives, competitive & market intelligence, determining pricing strategies and control and monitoring of budget/spend of products under the portfolio.
Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and consultant, working with multiple organisations.
Her Client’s include :
Concorde Hotel Kuala Lumpur
2 Jalan Sultan Ismail,
50250 Kuala Lumpur, Malaysia,
https://kualalumpur.concorde hotelsresorts.com/
FOR COURSE DETAILS
FOR CUSTOMISED IN-HOUSE TRAINING
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
FOCUSING ON |
|
INTRODUCTION |
|
Every day at work, we negotiate—often without even realizing it.
We negotiate with customers on price and expectations, with colleagues on priorities and resources, with managers on ideas and decisions, and with stakeholders when interests, opinions and objectives do not align.
The ability to negotiate confidently, persuade effectively and influence without authority has therefore become an essential professional skill.
Negotiating, Persuading & Influencing Skills is a highly practical and interactive training designed to help you understand people, communicate with greater impact, navigate difficult conversations and create outcomes where both relationships and business objectives are protected.
Rather than relying on aggressive bargaining or simply trying to „win“, you will learn how to prepare strategically, uncover interests, create value, handle objections, manage resistance and confidently move conversations towards agreement.
Through realistic workplace scenarios, simulations, role plays, case discussions and practical frameworks, you will leave with techniques you can immediately apply to customers, colleagues, managers, suppliers and stakeholders. |
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB… |
|
WHO SHOULD ATTEND |
|
This course is suitable for Managers, Executives, Supervisors, Sales & Business Development Teams, Customer-Facing Teams, Project Teams, Procurement Professionals, Team Leaders and employees who need to negotiate, persuade or influence others to achieve results.
It is particularly valuable for professionals who need to influence customers, colleagues, managers, suppliers or stakeholders even when they do not have direct authority over them. |
METHODOLOGY |
|
This course uses a highly interactive Learn ? Practise ? Reflect ? Apply methodology. Rather than relying heavily on lecture-based learning, participants will work through realistic situations that mirror the negotiations and influencing conversations they face in their workplace.
The course incorporates negotiation simulations, role plays, stakeholder scenarios, personality and communication profiling, case studies, objection-handling drills, group challenges, peer feedback, facilitator coaching and practical negotiation planning tools. Participants will also be encouraged to apply the frameworks to their own real workplace situations so that learning can be transferred immediately back to the job. |
| COURSE CONTENT | ||||||||||||||||||||||||
|
