Managing and Maintaining a Cohesive Multigenerational Workforce

22-23 Jun, 2023, Pullman Kuala Lumpur Bangsar

IPA Training is Registered with

Learn from the Best

MS. ANANTHY SANKARAN holds a B. Econs. (Business Administration) and Masters Degree in
Civilization Studies (M. A. Civilization) from University Malaya. She is also a HRDC (Human Resource Development Council) certified trainer.

 

During her 14 years’ experience as Corporate Trainer (trained more than 2000 staff from various sector), she has developed vast experience in the full spectrum of all Management Development areas. She also won the prestigious “Best In-house Trainer” award from a top-notch Training and Consultancy firm.

 

She has travelled extensively to all parts of the country to conduct various “human behavioural”
workshops to enhance peoples’ ability and attitude to perform better at workplace.

 

Her areas of expertise or most popular training workshops are Office Administration, Motivation,
Communication, Leadership, Customer Service, Supervisory, Self-improvement, Change
Management, Interpersonal Skills, Time Management, Teambuilding, Managerial / Executive / Clerical Development, and many other Administrative Skills enhancement programs.

 

She has marketed, trained, coordinated and developed programs for multinationals and local
conglomerates from various sectors such as CIMB, Maybank, Bank Rakyat, Malaysian Institute of Insurance(MII), MAA, Prudential, SME Corp, BP Chemicals, PERODUA, PROTON, NAZA Group, Titan Chemical, KFC, Khazanah Bhd, Brother Industries, Sheraton Hotel, Istana Hotel, IJM Properties Bhd, and many more.

 

Among many government bodies she has conducted successful in–house programs are Jabatan
Perdana Menteri, Jabatan Sumber Manusia, PSMB Bhd, PDRM, LHDN, PERKESO, TNB, MPSA, JPA and Jabatan Akauntan Negara to name a few.

 

She has undertaken successful insurance merger projects such as MNI and Takaful whereby she was part of the “changing mindsets” team, conducted a series of “Managing Change” program for more than 300 staff of various levels. Some major training projects conducted by Ms. Ananthy includes facilitating 400 Line Leaders from Perodua to enhance their core competency skills, forming positive work culture for more than 200 staff of Naza Kia, Toyota Assembly, Proton and Volvo.

 

Her success story also includes improved Corporate Communication skills for more than 300 staff of Titan Chemicals and part of the Supervisory program for UNIMAS Sarawak.

 

Her programs are easy to understand as she uses simple, interesting and practical tools as
methodologies in all training courses. It focuses on changing peoples’ mindsets to become more
productive and proactive at work. All companies have seen positive results and many participants were happy to mention that some key concepts shared during the training sessions were able to change the way they think.

 

A firm believer of “Behind Every Successful Organization Is A Well-Trained Team of Committed People,” Ananthy conducts highly interactive programs, both in English and Bahasa Malaysia, to ensure
productive, economical and personal growth for all participants.

Venue Details

Pullman Kuala Lumpur Bangsar
No 1 Jalan Pantai Jaya, Tower 3, 59200 KUALA LUMPUR,
Phone : 0 3-2298 1888
Fax : 0 3-2298 1999

https://all.accor.com/hotel /7962/index.en.shtml

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON
  • Getting To Know Different Generations
  • Understanding The Needs Of Each Generation At Work
  • Analyzing Working Methods Of These Generations
  • Setting Clear Direction For All
  • Creating A Common Platform
  • Communication Effectively With Others
  • Promoting Collaboration And Teamwork
  • Applying Practical Methods To Bridge The Gap
OBJECTIVE

Generational gap at workplace refers to the behavioural, work methodology and appearance of people who belong to different era in life. Each generation grows up in a different context and, as a result, may have different work expectations.
Despite these differences, the basic intrinsic human values are similar yet approached from different perspective. Thus, making them look different outwardly.

This course creates a platform for all different generations to come together for a common objective at work. It enhances the ability to understand differences and seek similarities in each other to create a more harmonious working environment.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Knowing The Clear Description Of Generations Gaps.
  2. Identifying Communication Methods To Bridge Generation Gaps.
  3. Analysing The Values Instilled In Every Evolving Human Era.
  4. Applying Practical Methods To Work With Different Generation.
  5. Applying Key Factors To Minimize Generational Gap.
WHO SHOULD ATTEND
All Managers, Assistant Managers, Supervisors, Heads of Department, Executives, Team Leaders and Officers.
METHODOLOGY
  • Briefing On Concepts And Theories
  • Individual And Group Presentation
  • Tools And Activities
  • Video
  • Self-Analysis
  • Application And Practical Work
  • Further Reading And Assignment
Day 1
9:00

GETTING TO KNOW DIFFERENT GENERATIONS

  • Description of Different Generation Traits
  • Analyse the Generation Ratio at Your Workplace
  • Understanding Your Generation Better
  • The Values of Your Prior and After Generation


10.45

UNDERSTANDING THE NEEDS OF EACH GENERATION AT WORK

  • Understanding Knowledge and Worldview
  • Intrinsic Human Values
  • The quality of Lifestyle
  • Social Skills and Relationship Circles
  • Financial and Political Stand

 

1:00 Lunch
2:00

ANALYZING WORKING METHODS OF THESE GENERATIONS

  • The Workstyles of Gen X
  • The Work values of Gen Y / Millennials
  • Understanding Perception of Gen Z
  • Spotting the Similarities and Differences

 

3:45

SETTING CLEAR DIRECTION FOR ALL

  • Clarifying Company Goals for All Generations
  • 3 Categories of Performance Evaluation
  • Key Performance Indicator (KPI)

 

5:00 End of Day 1
Day 2
9:00

CREATING A COMMON PLATFORM

  • How Roles Created at Work?
  • Your Job Specification Review
  • Linking With Current Job Description
  • Projecting Your Responsibilities Professionally


10.45

COMMUNICATION EFFECTIVELY WITH OTHERS

  • The 3 Secrets of Communication
  • Understanding Instant Change in Words and Image
  • Aligning Your Confident Tone of Voice
  • Correcting Your Body language

 

1:00 Lunch
2:00

PROMOTING COLLABORATION AND TEAMWORK

  • The 5 Effective Strategies to Manage Conflict
  • Responding to Team Conflicts
  • Accepting Differences Within the Team

 

3:45

APPLYING PRACTICAL METHODS TO BRIDGE THE GAP

  • Theme Days at Work
  • Team Engagement Activities
  • Creating Knowledge Sharing Groups
  • The Right Mindset to Move Forward 

 

5:00 End of Course