Mastering Conflict Management and Negotiation with EQ - Winning People Over and Building Strong Workplace Relationships
23-24 Jun, 2025, CONCORDE HOTEL KUALA LUMPUR
IPA Training is Registered with
Learn from the Best
MS. ANANTHY SANKARAN holds a B. Econs. (Business Administration) and Masters Degree in
Civilization Studies (M. A. Civilization) from University Malaya. She is also a HRDC (Human Resource Development Council) certified trainer.
During her 14 years’ experience as Corporate Trainer (trained more than 2000 staff from various
sectors), she has developed vast experience in the full spectrum of all Management Development areas. She also won the prestigious “Best In-house Trainer” award from a top-notch Training and Consultancy firm in the country.
She has travelled extensively to all parts of the country to conduct various “human behavioural”workshops to enhance peoples’ ability and attitude to perform better at the workplace.
Her areas of expertise or most popular training workshops are Office Administration, Motivation, Communication, Leadership, Customer Service, Supervisory, Self-improvement, Change Management, Interpersonal Skills, Time Management, Teambuilding, Managerial / Executive / Clerical Development, and many other Administrative Skills enhancement programs.
She has marketed, trained, coordinated and developed programs for multinationals and local conglomerates from various sectors such as CIMB, Maybank, Bank Rakyat, Malaysian Institute of Insurance(MII), MAA, Prudential, SME Corp, BP Chemicals, PERODUA, PROTON, NAZA Group, Titan Chemical, KFC, Khazanah Bhd, Brother Industries, Sheraton Hotel, Istana Hotel, IJM Properties Bhd, and many more.
Among many government bodies she has conducted successful in–house programs are Jabatan Perdana Menteri, Jabatan Sumber Manusia, PSMB Bhd, PDRM, LHDN, PERKESO, TNB, MPSA, JPA and Jabatan Akauntan Negara to name a few.
She has undertaken successful insurance merger projects such as MNI and Takaful whereby she was part of the “changing mindsets” team, conducted a series of “Managing Change” program for more than 300 staff of different levels.
Some major training projects conducted by Ms. Ananthy include facilitating 400 Line Leaders from Perodua to enhance their core competency skills, forming positive work culture for more than 200 staff of Naza Kia, Toyota Assembly, Proton and Volvo.
Her success story also includes improved Corporate Communication skills for more than 300 staff of Titan Chemicals and part of the Supervisory program for UNIMAS Sarawak.
Her programs are easy to understand as she uses simple, interesting and practical tools as
methodologies in all training courses. It focuses on changing peoples’ mindsets to become more productive and proactive at work. All companies have seen positive results and many participants were happy to mention that some key concepts shared during the training sessions were able to change the way they think.
A firm believer of “Behind Every Successful Organization Is A Well-Trained Team of Committed People”, Ananthy conducts highly interactive programs, both in English and Bahasa Malaysia, to ensure productive, economical and personal growth for all participants.
Venue Details
CONCORDE HOTEL KUALA LUMPUR
2 Jalan Sultan Ismail,
50250 Kuala Lumpur, Malaysia,
Phone : +603 2144 2200
https://kualalumpur.concorde hotelsresorts.com/
Contact us
Juliany,
03 2283 6109
juliany@ipa.com.my
Phoebe,
03 2283 6100
phoebe@ipa.com.my
FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my
ADDRESS
A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur
www.ipa.com.my
FOCUSING ON |
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OBJECTIVES |
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Emotional intelligence is important because it can help people to improve interpersonal relationships, both professionally and personally. It also guides us to use emotions appropriately to convey meaning when managing conflicts. Those who demonstrate emotional intelligence at work show a high degree of empathy. Becoming empathetic means being able to see what other people are going through. That means understanding how they feel. This becomes especially important when making business decisions that affect people in vastly different ways. It also helps leaders motivate and inspire good work to create cohesive teams. It brings more individuals together and avoids the many pitfalls of groupings. It empowers leaders to recognize and act on opportunities others may be unaware of. |
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB… |
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WHO SHOULD ATTEND |
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METHODOLOGY |
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This is a practical course with many hands-on activities to allow participants to experience what they learn first. Some of the methodologies used are:
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