THE POWER OF LEADERSHIP COMMUNICATION

09-10 Feb, 2026, Concorde Hotel Kuala Lumpur

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DR ANGELINE ANN SAMUEL
PHD in Behavioural Economics NUS
Bachelor of Software Engineering (Hons), University of
Staffordshire
CEO & Founder Of A TECH
Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)

 

Our consultant is an experienced specialist in professional development and digital marketing. She has been spearheading a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions. She was involved with ensuring progressive growth of the business through management of its Advisory functions. Currently she is the CEO of a digital marketing firm in Malaysia.

 

Her everyday role entails: strategic planning, managing and leading teams in diverse roles, sales/ marketing/ advisory/ operations management, digital marketing, market expansion strategies, business development initiatives, competitive & market intelligence, determining pricing strategies and control and monitoring of budget/spend of products under the
portfolio.

 

Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and
consultant, working with multiple organisations.

 

Her Client’s Include :
• SIRIM , Malaysia
• MATA , Malaysia
• Palace of the Golden Horses, Malaysia
• Royal Chulan, Malaysia
• Bank Islam, Malaysia
• B Braun Malaysia
• Total Worx Asia
• Lafarge Cement
• PETRONAS Malaysia
• Dragon Oil Dubai
• Halliburton
• Zimbabwe Power Corporation
• Canon
• National Bank Of Malawi
• PNG Ports Corporation Limited
• Qatar Petroleum Company
• Qatar Petrochemical Company (QAPCO)
• The Tanzania Institute Of Bankers
• Alinta Energy Sydney, Australia
• Celestica Malaysia Sdn Bhd
• Mozambique Airlines (LAM)
• Base Titanium, Zambia
• Arabian Pipes Co, Saudi Arabia
• Al Abdullatif Manufacturing & Investment Co, Saudi Arabia
• Saudi Aramco, Saudi Arabia
• PNG Ports Corporation Limited
• Vanuatu National Provident Fund
• La’ala Al Kuwait Real Estate Establishment, Kuwait
• Hikma Pharmaceuticals, Jordon
• Jordan Bromine Company Limited
• Al Samer JCI Controls, Saudi Arabia
• Tanga Cement, Tanzania
• Arab Potash Company, Jordan
• Base Titanium, Kenya
• Egyptian Banking Institute
• First Gulf Bank, Abu Dhabi
• Saudi International Trading Company Limited
• Mopani Copper Mines PLC
• Prysmian Cables

 

Venue Details

Concorde Hotel Kuala Lumpur
2 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia,
Phone : 03 2144 2200

https://kualalumpur.concorde hotelsresorts.com/

Contact us

Juliany,
03 2283 6109
juliany@ipa.com.my

Phoebe,
03 2283 6100
phoebe@ipa.com.my 

FOR CUSTOMISED IN-HOUSE TRAINING
Jane,
03 2283 6101
Jane@ipa.com.my

ADDRESS 
A-28-5, 28th Floor, Menara UOA Bangsar, 
No.5, Jalan Bangsar Utama 1, 
59000 Kuala Lumpur
www.ipa.com.my

FOCUSING ON

Session 1: POWERFUL LEADERSHIP COMMUNICATION
• Module 1: The Leadership Communication Mindset
• Module 2: Communicating with Clarity & Confidence
• Module 3: The Art of Persuasive Leadership
• Module 4: Stakeholder & Cross-Functional Communication


 

Session 2: AI-POWERED INFLUENCE, PERSUASION &
HIGH-STAKES LEADERSHIP COMMUNICATION
• Module 5: Conflict & Crisis Communication Skills
• Module 6: Executive Presence & Powerful Delivery
• Module 7: AI-Powered Leadership Communication Mastery
- ChatGPT & Gemini
• Module 8 : AI Tools for Influence, Crisis Response &
Strategic Decision Communication
OBJECTIVES

This 2-day course is designed to transform leaders into Powerful Communicators capable of inspiring action, building trust, and driving high-performance teams.

You will learn the psychology of communication, the art of strategic messaging, and the techniques of influence used by impactful leaders. Through practical frameworks, real-life scenarios, and hands-on exercises, leaders learn how to communicate with clarity, confidence, emotional intelligence, and persuasion—whether speaking to their teams, customers, stakeholders, or board members.

With the AI-powered leadership communication, participants will also discover how to use modern AI tools (such as ChatGPT, Gemini, and other enterprise-ready solutions) to enhance strategic messaging, accelerate crisis response, analyse communication tone, build persuasive narratives, and support high-stakes decision-making.

By the end of the course, you will be able to lead conversations that shift mindsets, align teams, resolve conflicts, and move people toward strategic goals—while leveraging AI to communicate smarter, faster, and with greater impact.


AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Communicating with clarity, confidence, and authority.
  2. Understanding and applying the mindset of an influential leader.
  3. Recognizing communication blind spots and correcting them.
  4. Reading verbal and non-verbal cues to understand people better.
  5. Structuring messages that reduce confusion and increase alignment.
  6. Delivering difficult messages calmly and effectively.
  7. Persuading teams and stakeholders using proven influence frameworks.
  8. Communicating with impact in high-stakes situations.
  9. Creating psychological safety through communication.
  10. Managing conflict and tension with strategic language.
  11. Crafting messages that motivate action and build buy-in.
  12. Demonstrating executive presence in conversations and presentations.
  13. Tailoring communication style to different audience types.
  14. Designing and delivering leadership messages with confidence.
  15. Using AI tools (ChatGPT, Gemini, etc.) to craft clearer, more persuasive leadership messages in less time.
  16. Leveraging AI to analyse tone, sentiment, and audience needs for more strategic communication.
  17. Improving crisis and conflict communication using AI-assisted scenario planning and response drafting.
  18. Strengthening decision-making communication with AI-powered data summarisation and message structuring.
  19. Integrating AI ethically and confidently into daily leadership communication to boost influence and impact.


WHO SHOULD ATTEND
  • Team Leaders & Supervisors
  • Managers & Senior Managers
  • Department Heads
  • Aspiring Leaders & High-Potential Staff
  • HR & L&D Professionals
  • Client-Facing Executives
  • Anyone responsible for influencing people or decision-making
METHODOLOGY
The Active Learning Activities will include:
• Hands-On Exercises
• Group Discussions
• Case Studies
• Workshops
DAY 1
 

Session 1: POWERFUL LEADERSHIP COMMUNICATION

9:00

Module 1: The Leadership Communication Mindset

  • What makes communication “leadership-level”
  • Influence vs authority: leading without force
  • Understanding your default communication style
  • Identifying blind spots in leadership communication

10.45

Module 2: Communicating with Clarity & Confidence

  • Structuring your message for maximum clarity
  • The 9-second rule: capturing attention fast
  • Using data + emotion for balanced leadership messaging
  • Avoiding ambiguity, confusion & misinterpretation
1:00 Lunch
2:00

Module 3: The Art of Persuasive Leadership

  • Persuasion models used by great leaders
  • Crafting messages that motivate action
  • Language patterns that influence decisions
  • Turning resistance into buy-in

3:45

Module 4: Stakeholder & Cross-Functional Communication

  • Communicating with board, clients, and senior leadership
  • Tailoring your message for different audience types
  • Framing discussions for alignment
  • Communicating complex ideas simply
5:00 End of Day 1
DAY 2
 

Session 2: AI-POWERED INFLUENCE,
PERSUASION & HIGH-STAKES LEADERSHIP COMMUNICATION

9:00

Module 5: Conflict & Crisis Communication Skills

  • Staying calm under pressure
  • Defusing tension
  • Navigating defensiveness
  • Using verbal strategies to bring people back to logic
10.45

Module 6: Executive Presence & Powerful Delivery

  • Voice, tone, posture, and authority
  • Commanding a room without dominating it
  • The 4-part leadership message structure
  • Final practice: 3-minute leadership talk
1:00 Lunch
2:00

Module 7: AI-Powered Leadership Communication Mastery - ChatGPT & Gemini

How Modern Leaders Use AI To Enhance Clarity, Persuasion & Strategic Messaging

  • Understanding AI as a Communication Partner — not a replacement
  • Using ChatGPT & Gemini to draft leadership messaging (announcements,
    difficult conversations, reports)
  • Turning raw thoughts into structured, high-impact communication
  • Using AI to rehearse conversations, anticipate stakeholder questions, and prepare responses
  • Using AI to simplify complex ideas for cross-functional teams
  • Creating multilingual communication using AI (Malay, Mandarin, Tamil, English)
  • Avoiding AI communication pitfalls: bias, over-dependence, tone mismatch
3:45

Module 8 : AI Tools for Influence, Crisis Response & Strategic Decision Communication

  • Using AI to Craft Crisis Communication templates quickly
  • Real-time guidance: AI as a Coach In Difficult Conversations
  • Using AI to predict stakeholder reactions & prepare strategic responses
  • AI-assisted conflict de-escalation language
  • How to use AI to monitor communication clarity, sentiment, and tone
  • Building AI-assisted communication SOPs for organisational consistency
  • Using Gemini for visual communication (infographics, stakeholder dashboards)
5:00 End of Course