Professional Business & Report Writing Skills

13-14 Jul, 2023, Pullman Kuala Lumpur Bangsar

IPA Training is Registered with

Venue Details

Pullman Kuala Lumpur Bangsar
No 1 Jalan Pantai Jaya, Tower 3, 59200 KUALA LUMPUR,

https://all.accor.com/hotel/7962 /index.en.shtml


Phone : 0 3-2298 1888
Fax : 0 3-2298 1999

Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

Jane,

Office: 03 2283 6101

Mobile: +60 129418251

jane@ipa.com.my

Keith,

Office: 03 2283 0000

Mobile: +60 162272735

keith@ipa.com.my

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • Part 1 – Introduction
  • Part 2 – The 7 C’s of Professional Business Writing
  • Part 3 – Email Writing
  • Part 4 – Letter Writing
  • Part 5 – Writing for Success
  • Part 6 – Idea Generation for Business Writing
  • Part 7 – Report and Proposal Writing
OVERVIEW

Good writing skills are an essential part of communication. Getting the right message across the first time is vital for effective business communication.

This special 2-day course has been carefully put together to ensure that you are equipped with the tools for better business writing.

AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Producing Professionally Written Business Documents
  2. Writing With Impact To Persuade And Influence Audience
  3. Planning And Organizing Content Of Business Document For Clarity
  4. Using The Right Format For Letters, Emails And Reports/Proposals
  5. Reducing Writing Time
WHO SHOULD ATTEND
  • Managers, Executives, Supervisors, Team Leads
METHODOLOGY
  • Interactive Lectures, Course Leader will give an insight to the theories and invites participants to actively participate in general discussions.
  • Practical application of each theory will be given. Participants will need to give written samples for Course Leader’s review.
  • A complete set of course material will be provided for each participant.
Day 1
9:00

PART 1 – INTRODUCTION

  • Writing Skills – Self Assessment
 

PART 2 – THE 7 C’S OF PROFESSIONAL BUSINESS WRITING

  • Clarity
  • Completeness
  • Conciseness
  • Completion
  • Correctness
  • Consideration Courtesy

 

10.45

PART 3 – EMAIL WRITING

  • Email Etiquette
  • Do’s And Don’ts In Writing Emails
  • Guidelines And Pointers For Email Writing
  • Salutations And Sign Offs
  • Email Writing – Practical Session

 

1:00 Lunch
2:00

PART 4 – LETTER WRITING

  • Letter Format
  • Tips For Letter Writing
  • Salutations And Sign Offs
  • Letter Writing – Practical Session

 

5:00 End of Day 1
Day 2
9:00

PART 5 – WRITING FOR SUCCESS

  • Writing For Various Intentions
    - Request For Information
    - Follow Up On Deadlines And Information Not Received
    - Send Reminders
    - Answer Complaints
    - Answer Questions And Provide Information
  • Using Statements Of Intent
    - Neutral
    - Acknowledge
    - Entice
    - Show Urgency
    - Show Commitment
    - Manage Expectations
    - Pre-Emptive Acknowledgement
    - Calming
    - Show Openness


1:00 Lunch
2:00

PART 6 – IDEA GENERATION FOR BUSINESS WRITING 

  • Using Mind Mapping For Creative Idea Generation
 

PART 7 – REPORT AND PROPOSAL WRITING

  • The Types Of Reports And Proposals
  • The Purpose Of Your
  • Enhancing Your Reports And Proposals With Graphical Aids
  • Interpreting And Explaining The Graphical Aids
  • Making Sure That The Right Message Is Conveyed Effectively
  • How To Present Information For Approval – For Proposals

 

5:00 End of Course